
The social internet encompasses a whole range of software that allows the user to socially interact and share media or data. This computer-based communication has become very popular with social sites like My Space and Facebook, media sites like Flickr and YouTube, and commercial sites like Amazon.co.uk and eBay.co.uk. Many of these applications share characteristics like ‘open’ Application Programming Interfaces (to share functions requested by operating systems via the Internet), a service oriented design, and the ability to upload data and media. The terms Web 2.0 and (for large-business applications) Enterprise 2.0 are also used to describe this style of software. Social software also may form aspects of products and services that facilitate a variety of new forms of social human contact.
In the context of my role at the CLC, I have used and developed systems that utilize aspects of social software technology. Of the 6 powerful ideas (Anderson, 2007) and 18 types of social software identified, I will select 6 that I have used frequently and comment on their effectiveness as educational tools.
1. Social Bookmarking
Some websites allow users to create accounts and save their favourite bookmarks for web addresses or URLs. I use Delicious (http://delicious.com/damolward) as a bookmarking tool that enables me to share web addresses with colleagues and students. My initial use was due to the fact that a list I published on my web site to help ICT students frequently had outdated or broken links and was becoming unmanageable. Delicious allows the user to view by Meta tags and clouds of most popular visitors; thereby providing searchability with an aspect of qualitative popularity. Outdated links are automatically deleted. Other benefits include the ability to search others’ tags and not be restricted by bookmarks saved only locally on a laptop or PC. Social catalogues like refbase.net allow academic bookmarking based on tagged documents within a MySQL database. Social libraries use a similar system for vinyl records and DVDs (search discogs.com or imdb.com). Using this particular tool has enabled simultaneous distribution of web addresses with search and quality measures.
2. Wikis
Wikis are web pages that can be edited by its’ visitors. I have experimented with Wikipedia as a way of engaging low ability students and one particular student with autistic tendencies. Local history was the focus of the exercise at first as many of the students found little or no data on their home villages or schools. They were delighted to find multiple additions, corrections and entries in the months that followed. My autistic student had a particular interest in 1970s heavy metal bands and found inaccurate data on Wikipedia – he took special interest in updating and ‘correcting’ these pages while citing his references as proof. I have used a wikispaces page to link together a series of tasks and provide a space for collaborative reporting back on exercises. More recently, I used a pbwiki site to share the Scratch animation information from one of the university day schools; this became the basis for a teaching tool for an animation camp (320 students) and an area to upload completed projects. Wikis are very quick to set up and easy to use – students unfortunately rely on some of the data, which is not always accurate but are encouraged by the interactivity.
3. Media Sharing
Social sites that specialize in the sharing of personal media products are especially useful for archiving, sharing and collecting informal evaluative judgments. Sites such as Flickr.com and Picasa are especially useful for our photography and media students as a way of cataloguing their work with searchable Meta tags. The ability to produce sets creates digital portfolios and space for commentary. As a way of tutoring the students in the assembly of a digital portfolio, Flickr is particularly useful due to the simplicity of the interface. The ability to gain feedback and short comments from other people is also a benefit. YouTube has a similar potential for video material but is blocked by our local authority control due to the mass of inappropriate material. As we produce a lot of digital video, we are currently fact finding alternative software (TeacherTube for staff videos and Trilby for schools). A software engineer offered to create a bespoke system based on Google technology (positioning media within time and space on a virtual timeline/map) but the set up costs were way beyond our funding.
4. Virtual worlds
We were recently given a 3D projection system by the local authority, as were the 16 secondary schools in the region. Our role was to work out how they could be used for successful teaching and learning and provide Inset to schools. The approach we took was to blend the use of pre-installed 3D environments (an underwater scene, a Tudor village, Whitby Whaling scene for example) with the use of 3D Virtual worlds such as Google Earth (especially 3D models) and Second Life. The system works by polarization so that pre-built environments work best but there is a function to ‘off-set’ normal images and Google Earth works particularly well. Students are able to discuss and identify 3D building models, position photos on maps and ‘fly’ through the Grand Canyon. In Second Life, students were able to visit a model of Sky News and interact with other teenagers in real time. Our use of the virtual worlds has been very limited and I think has great potential for development. It has been fascinating to note how students who are used to Xbox / Playstation gaming take to the navigation and controls easily and those of us who are infrequent game players have more difficulty.
5. Blogging
As a user of both Blogger and WordPress for my personal journals, I have been keen to introduce students to the benefits of this aspect of social software. In a previous school, I tried to get English literature students to use Blogger as ‘reading diaries’. This was fine when ICT equipment was available but became too infrequent to be useful. When setting up the school’s website, I used Blogger to create a News page that was more easily updated by students without FTP rights and provided an instant archiving resource based on month/date. CPD diaries for staff visiting the CLC are frequently completed in WordPress or Blogger and some staff do use them subsequently to communicate with members of their Departments or other schools. I have found this less likely with our student visitors, although the blogging capabilities of Apple iWeb combined with the multimedia functions built in to it have been very useful in building interactive portfolios for Media units of study. As part of my research into this mini-assignment, I started to use Twitter as a single line, simplistic blogging tool. As with most blogs, the audience is key to the reason for blogging – Twittering in a vacuum is pointless!
6. Personal Social
Personal social sites allow visitors to establish a network of online ‘friends’ to communicate with either live through an IM interface or via bulletin boards or leaving posts or email for each other. These services are now becoming more popular across generational divides. Examples include: Friends Reunited, Bebo, My Space and Facebook. Some personal social sites provide services where users post personal profiles, locations, ages, and gender and are able to search for a partner. Other services enable business networking and mentoring services (LinkedIn and Horsesmouth.co.uk). As someone who values Internet privacy, I had not used any of these sites up until October 2008 and deliberately signed up to see why they are so popular. Initially I signed up for Friends Reunited; I was able to reconnect with one secondary school friend and several from sixth form. Subsequent communication then took place via email. Bebo and My Space seem only to be inhabited only by secondary students. Facebook has been a revelation as the ability to cross communicate with work contacts and personal ‘real’ friends whilst online has been both quick and fun. Students I taught years ago have made contact, as have new business contacts. LinkedIn by contrast has been very slow and cumbersome use of the technology and poorly designed interface. In terms of professional use – I am unsure that my business contacts wish to know how much my students drink on weekends! However, a project in the new year for the CLC will include an aspect of creating a marketing buzz amongst Year 11 students and I think a personal social site may be the ideal tool to establish it.
There are many other issues to explore with social software and I feel I have merely touched the tip of the iceberg with this short assignment.
References:
Anderson, P (2007) What is Web 2.0? Ideas, technologies and implications JISC
http://www.jisc.ac.uk/media/documents/techwatch/tsw0701b.pdf (accessed 28/12/08)
Wikipedia article
http://en.wikipedia.org/wiki/List_of_social_software (accessed 28/12/08)
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